Creating Accounts

New student accounts should only be created if the student does not have an existing account. When checking for an existing student account, make sure you have the “Status” column set to “All” in the student screen. It defaults to “Active” which hides students who are archived, on hold, or disabled.

The only acceptable way to create a user name for a student is to use “firstnamelastname”, no spaces and no caps. Do not use students’ initials. Their student ID number should always be used as their password. If you get an error message that says the username already exists, that means the student already has an account. If two students have the exact same name, use “firstnamelastname” and then add the last TWO digits of the student ID. For example:  “johndoe23”

It is important that students do not have more than one account. Multiple accounts can lead to record keeping issues and cases in which students could mistakenly repeat courses or not receive credit for courses they have completed.

NOTE: Not all teachers have access to create new students.